Payment Policy:

We accept all major credit cards, Salon Zara gift certificates, cash, and personal checks. Gratuities are allowed to be added to a credit card. Bounced checks will require additional payment to cover any fees due to bounced check. If more than one bounced check occurs, stylist has the right to no longer accept that guest’s check as form of payment. A stylist may require a credit card on file or down payment on certain services.

Late Policy:

We get it, life happens!
We kindly ask to let your stylist know if you are running late. Note that possible re-arrangement of your appointment may be necessary to ensure each guest has the best experience.

Cancellation/No-show Policy:

We understand busy schedules can get in the way and different circumstances arise. We are happy to rearrange your appointment with reasonable notice. All same day chemical, formal styling, extension and make-up appointments not adjusted within 24 hours will result in a 50% charge of booked services due by next appointment. A card to be held on file may be requested for repeat offenders.